ABOUT MEDIATION

Mediation is a confidential and voluntary process that serves as an alternative to litigation for resolving disputes. A neutral mediator facilitates constructive dialogue between parties, helping them explore their interests, identify common ground, and collaboratively reach mutually acceptable agreements. Unlike court proceedings, mediation is cost-effective, quicker, and focused on preserving relationships, offering a practical and flexible solution tailored to the needs of those involved.

THE SHIFT METHODOLOGY

SEE
the situation cleary

In mediation, understanding the situation is key.

This includes clarifying positions, interests, and perspectives.

Shift meaning: Helping parties gain sight of the bigger picture.

HEAR
and acknowledge

Listening deeply to all sides fosters understanding and builds trust.

This step ensures voices are not only heard but also acknowledged.

Shift meaning: Creating a space where parties feel they are truly heard.

IDENTIFY
common ground

Focusing on shared interests and mutual goals.

Moving away from positions to identify where collaboration is possible.

Shift meaning: Helping parties pinpoint their intersection for agreement.

FACILITATE
forward movement

Guiding discussions to uncover options and negotiate effectively.

Encouraging compromise and forward-thinking solutions.

Shift meaning: Creating momentum to find a way forward.

TRANSFORM
relationships

Turning conflict into cooperation and building stronger connections.

Using the mediation process to transform hostility into understanding.

Shift meaning: Driving positive transformation for lasting results.

WHY MEDIATION WORKS

Neutral and Impartial Guidance

Mediators are unbiased professionals who create a safe space for all parties to express their perspectives and explore solutions without judgment.

Focus on Interests, Not Positions

Mediation shifts the focus from rigid demands to underlying interests, fostering collaboration and creative problem-solving.

Confidential and Voluntary Process

Parties can speak openly, knowing their discussions remain private and participation is by choice, encouraging honest dialogue.

Preserves Relationships

By promoting understanding and cooperation, mediation helps maintain or even strengthen relationships, making it especially effective in workplace or family disputes.

FEES

Each mediation is different and as such we do not publish fees. Fees are typically split between the participants.

Fees are tailored to:

Number of participants
Volume of the document review
Mediation duration (typically 2-8 hours)
Reasonable travel expenses for in-person mediations

Any other costs and disbursements (eg room hire/refreshments etc) are paid for by the participants.

GETTING STARTED

To discuss your upcoming mediation requirements or if you have any questions about mediation and associated costs, please contact Lucinda or complete the confidential REQUEST A CALL form